Privacy Policy

Last updated: this policy applies to all visitors and customers of Ruhvory. 1. Information we collect When you shop with us or contact us, we collect the details you provide — your name, mobile number, email address, and shipping address — along with your order history. Payment card and UPI details are handled directly by our payment partner (Razorpay) and are never stored on our servers. 2. How we use your information We use your information only to: • process and deliver your orders; • send order, payment and delivery updates; • respond to your enquiries; and • improve our products and store experience. 3. Sharing with service providers We share the minimum information needed with trusted partners who help us run the store — our payment gateway (Razorpay), our courier/logistics partner (for delivery and tracking), and our hosting provider. These partners are only permitted to use your data to provide their service to us. 4. Cookies We use essential cookies to keep you signed in and remember your cart. We do not sell your data to advertisers. 5. Data security Your account password is stored encrypted (hashed), and payment information never touches our servers. We take reasonable measures to protect your data. 6. Your choices You can update your saved addresses and account details anytime from your account page, or request deletion of your account by contacting us. 7. Contact For any privacy question, email us at Hello@ruhvory.com.